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Joined: Nov 2005
Posts: 828
Member
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Member
Joined: Nov 2005
Posts: 828 |
A SINGLE DVA can answer multiple calls simultaneously if properly configured.
1. Do you have adequate DTMF receivers? One for each simultaneous call required.
2. Do you have multiple trunk group keys (LCR keys for best results) on the DVA station "buttons"? I usually put ten LCR keys on each DVA station
Mike
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