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Joined: Jul 2004
Posts: 1
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OP
Member
Joined: Jul 2004
Posts: 1 |
Hello, recently we had our local inter-tel guy out to install a SLC card and to talk a bit about inter-tel's call center suite. He explained to use that there are basically two options, TASK and REPORTER. I've had trouble locating any information regarding TASK and it seems like REPORTER is a component of the entire 'Call Center Suite'. Would anyone be able to point me in a direction for more information regarding TASK or otherwise be able to clarify the software options available for call centers? I would also be interested in obtaining dealer information so that I could check out quotes. The guy we use normally gives us pretty good deals, but I dont think I'd be doing my job unless I checked around.
I feel as if this area isn't really our guy's speciality and we really need someone to pose questions to who is able to recall encyclopedic knowledge of inter-tel's call center products.
Thanks in advance,
Travis Osborne IT Director Nexus Communications
[This message has been edited by traviso (edited July 24, 2004).]
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