Hello,

I am experiencing the same issue as stillmc. and am unable to get mrb's instructions to work, perhaps the instructions don't apply to my case.

My Polycom device is connected to a port on an SLC-16, and here is the call sequence on my Polycom device:

1. Pressed "on/off" key
2. Pressed '8' for an outside line.
3. Dialed number of first party.
4. Pressed flash once to place party on hold.
5. Pressed '8' for an outside line.
6. Dialed number of second party.
7. At this point, pressing flash would have dropped the second party.

Trying the above sequence with a standard analog phone yielded the same result. Any help would be greatly appreciated. Thanks.