I feel like a dumbass for asking this question, but what the hell, I've been a dumbass for 61 years and it doesn't embarass me anymore!!

I am using Polycom IP-320 phones (ver 2.2.0.0047)at a client site, I really like the phones but I have one problem. The handset and ringing volume resets to mid level after each call, and it is just too low for the client to hear in this environment (a busy restaurant). I know I can set the system to persistent volume in the sip.cfg file, BUT, (here comes the dumb question!) how do I pull the sip.cfg from the phone and push it back after I fix the volume?

I have a couple of tftp programs I have tried, including Solarwinds, but when I try to "get" the file, I get a timeout reply. If I try to "put" the file from one I have saved, I get a denial from the phone.

BTW, yes I set the set server type as tftp in the phone.

Any ideas...and thanks in advance!!

Ed