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Joined: Feb 2011
Posts: 62
Member
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OP
Member
Joined: Feb 2011
Posts: 62 |
Soundstation IP 7000 on an NEC SV8100.
Once connected the phone will not send DTMF tones.
I solved this problem once before by factory defaulting the phone and upgrading the firmware and bootrom file. This time it is not working. I have three phones, and one out of the three is working.
Firmware version on that is SIP V. 3.3.1.049.
The other two have later versions, but they are not working, and I cannot find this particular version.
The earliest release of this SIP I found on the Polycom site is v. 3.3.1.0769, and that is on a phone which does not send DTMF.
One has V. 3.1.3.00933 (the latest) and it does not send DTMF either.
I have tried several different versions now and cannot get the other two to work. On the Polycom site, they only show rev. #s, not specific versions, thus: 3.3.1 rev c or whatever.
Has anyone else had this issue and dealt with it?
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