I have had a similar issue with parking on the MBX. It seems the park light goes out, but the call stays parked. Vertical the corruput database answer, but not sure. I changed some things around so they wouldn't have to use park as much. Seems fine now. Why part bin 12? why so high? are they parking that many calls?


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com