Disable the auto forward to voice mail for the attendant station in station attributes.


Auto Forward to VMIB -- when this value is set, a call is
answered by the voice mail, when the FWD to VMIB
timer expires.
PGM 113 + FLEX 14 + 1
(On) + [HOLD/SAVE]
VALUES --
0 = Off
1 = On
(PGM 181 - F20)

For your speed dial make sure you remove any inactive line appearances from the phones and if you are using a Pool key or dial 9 access make sure you remove any inactive lines from group 1. (PGM 141) The system when you use a speed dial button, is accessing an inactive co.

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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

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