@93mdk93, I just bought a new laptop and was having the exact same problem with the error code 10061. I tried Derrick's suggestion with disabling the wireless laptop connection and then I was able to connect to the SBX with either a straight thru or a crossover cable (Thanks Derrick). Once I was connected to the SBX I could enable the wireless connection to get access to the internet and still be connected to the SBX. But if I disconected from the SBX, I had to diable the wireless connection in order to reconnect to the SBX once again. Hope this helps and good luck