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Joined: Aug 2012
Posts: 5
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OP
Member
Joined: Aug 2012
Posts: 5 |
I've been attempting to troubleshoot an issue I've been having with our OS7400 PBX and Trivium's SonicView that has left me scratching my head. According to Trivium, their software won't pick up a call to record if the call's VoIP packets have too few (anything fewer than 20) bytes to a packet header. Might anybody have any thoughts on where to even start approaching this? I've never really run into a problem like this before, where a phone isn't sending out the proper length packet header. I suppose I should also add that it is the phones themselves, and not the PBX, that are transmitting improper length header packets.
Any thoughts?
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