Hi NCCAdmin. Welcome to the board and thanks for filling out your profile.
I'm not doing any laughing here at Jeff. His method is by far the most practical for the average user who is just trying to save a message. The conversion is more useful for when you need a perfect copy of a .wav to use as an outgoing message.
The process to handle the conversion requires console access and tech level knowledge to identify the necessary files. In any event, under the new board guidelines I'd have to refer you to one of the Moderators or Installers who could handle the conversion for you.
If you have the necessary skills to identify and pull the necessary .r24 files, then you could just email them for conversion and have them sent back. If on the other hand, you needed someone to pull the files, you would either need an onsite tech or one the does remote programming.
If you need remote programming, let me know. We don't do it here unless you're under contract with us to maintain your datacenter as well, but we have some great Mods that can help.
