Hi, I'm new to the forum. We have been installing and servicing Vodavi and Vertical systems for years. We have found several issues that we have not been able to resolve.

1.) We have a customer that when they receive an incoming call and lets say they are standing and talking with a employee and try to pick the call up at their station it will not let them.

2.) Same customer is receiving "phantom" calls quite often.

3.) Is there a way to turn the constant blinking light off when auto attendant is in use? Annoys the heck out of us and our customers.

On all the above issues (except #3 we have reinitialized the system and reprogrammed from scratch. Seems there is always a flakey little issue lately with the SBX-IP. Anyone having siomular issues?