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Joined: Apr 2007
Posts: 1,439
Member
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Member
Joined: Apr 2007
Posts: 1,439 |
On UM8000: Easiest way to solve this issue is to have the opening box greeting set to "say bye" instead of transferring somewhere when the greeting is completed.
If someone doesn't dial an extension or press a menu option they get hung up on.
"remain on the line to speak to an operator/leave a message" is what's killing you.
If you're worried callers will get hung up on often, have the greeting play twice before dropping them.
If InMail: Change the timeout option in 47-13 to "hang up"
D
Last edited by doghart; 10/03/12 09:05 PM.
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