I have all sorts of STSe programming manuals in pdf form, but for the life of me, I can't seem to get something that concisely tells the user how to 1. Rerecord the Main Greeting, 2. Put the MB User's name in the directory. I've sent the customer what I have, and they seem to still be having trouble. Back 6 or so years ago, they had it installed---very little programming---no instruction---and it's been working that way ever since. I can help them out so far, but we don't support that system (we don't have one in the shop) and I don't want to spend too much time on it. I have scheduled an hour with them next week to try to resolve some issues. I've spent way too much time on trying to figure out a nice, easy way to present a step by step process. We have plenty of cheat sheets for our supported systems but not for this one. Any help appreciated.

Rockford VoIP