atcomsystems.ca/forum Forums VOIP Phones & IP PBX Cisco Telephones and Systems Cisco VOIP or Avaya Hybrid Telephones

Are all the phones in one location? If so, then the Cisco system may work for you.

I ran into issues wiht the Cisco when I was bringing in the remote locations, for a single site install, personally I would stick with a digital system and leave the VOIP for multi location type installs. Of course it would help if the Cisco system you are sold is actually supposed to work with remote locations.....but that's just me being jaded.

As for call quality, it will depend on your network setup, if your network is not setup to deal with voice traffic, the quality will suffer.

If you have the wiring for a digital system already run you are way ahead in the cost factor. For the VOIP you will need to basically rewire the network, depending on your current setup.

I would also recommend you look into the Allworx, it was a great looking system. We went with the Cisco since the vendor gave us a big price break on the monthly PRI costs. That was our deciding factor.

And whatever you do, make sure you get good reference contacts on installs the company you are looking at has done. Make sure the installs match your type of installation. I talked to a few agencies that used the same company for the install, but their installs were simple single location installs that went without a hitch.

Again check the company you are looking at using, I cannot stress this enough!