Yes, all set to custom service greetings. Not sure when this changed, or maybe all TVS50s are this way, but it has no option to set or record a company greeting, only custom service. By default, I think it uses user prompt 1 for day, and user prompt 2 for night, and the "good morning, afternoon, evening" prompts 248, 249, 250, then prompt 819, all of which can be turned off. I'll have to go back in and make sure they are turned off. I think when I was looking at this, night mode was set to user 1 so maybe that is the issue. It's been so long since we installed these on a regular basis, I've forgotten more than I still remember...
