I know this may sound a bit strange, but I had been shown many years ago( by the former Toshiba Guru)a different way to ring to a different company greeting when the mailbox is set to not store messages. If I wanted to go to mailbox 510, I would create a mailbox 511 with the RNA to go to 510, then set the VMID to 511.
Initially I did not question his method. Sometime later I found out that, primarily on an ES or IES system, when you set the mailbox to not store messages and the default RNA is set to record, the caller would be bounced to the main menu. But I haven't really noticed this same thing with DOS based voicemail systems like the IVP8.
Normally assigning the VMID in the DID assignments will work. The use of a pilot DN usually works also, plus works for analog trunks DIT.
Did you do anything with groups? If you did you may need to make sure MB 990 and 991 are part of the same group as 510.
I also use 8 as the pilot DN for voicemail. First step, remove the flexible access code
Last edited by newtecky; 03/16/13 02:40 AM.
