Cid doesn't display at all? Even when the call rings more than two rings? Do you have a ring delay set at 4 in flash 40 programming? If no ring delay set and the call is answered before two or three rings you won't get the info from the dialtone provider.

I have had issues with some carriers such as as Cox using HFC and the cid coming out of the Arris Arrays is not always compatible with the XTS cards.

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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

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