I just need to completely wipe the devices of any currently stored information. The most glaring problem is that I cannot get either device to open a terminal on my computer, a windows 7 64-bit machine, either through the onboard com1 or com2 ports, or usb adapter I have. I'm using putty, and it just wont open a terminal with them.

The TVS120's power LED is also flashing on and off, don't know if that means anything the D1232's is solid red.

Does anyone have any tips on getting the terminal open, and how to factory reset them from there? Thanks.