Originally Posted by michaelg
Now if I wanted that same indicator MWPhDN101 on two other extensions... is there a way to do that?

Yes, but it's not quite as easy... you have to assign another Phantom ext (say, 102) to the next extension (I generally put it on a non-existent ADM programmed to that ext) - then the msg waiting key for 102... Make sure that ext 'owns' that Phantom... set the phantom's 'VM ID Code' to 101...

Now go to the VM and add another notification... so after it notifies 101, it will then notify 102. Make sure you set it to turn off after pickup as well as turn on the msg waiting lamp.

The customer must be trained *not* to pick up the phone before hitting the msg waiting key (or it will pick the wrong DN)

Hope this made sense...