My book says that you can only have 1 owner per line but multiple lines. They want to do this for more than 1 extension. From the description, Line ownership doesn't sound like what we are trying to accomplish. Are we talking about the same thing here? This place is a good 50 miles away and I would hate go go all that distance and not be able to make it work on a second visit. They're already getting cranky because I couldn't do it the 1st time around.

To be clearer:

When a lighted key is toggled to FWD, they want calls transfered from ANY line to extension 14 to grab another line and dial the number under personal SD 81. (feature 81 presently calls the correct number) The display says Forward 14 81 but it doesn't grab a line to go out on. When it is not toggled to FWD it should go the the local Voicemail. In either state it is now going to voicemail after 3 rings.


Last edited by Not_sirius; 06/18/13 01:53 AM.