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Joined: Jan 2005
Posts: 264 Likes: 1
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OP
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Joined: Jan 2005
Posts: 264 Likes: 1 |
I'm out of ideas...
DX-120 with 4 COs.
Customer is complaining of dropping calls mainly on one line, but sometimes all lines. I have never witnessed the event.
Customer has a DX-120 and they keep dropping calls. I've swapped the cabinet & cards. I've ran a new wire in from the NID to the punchdown. I've removed the ditek surge suppression on the lines.
I've had Verizon out twice. The first time they said there was a "10K short on all the lines". I assumed this to be the Ditek line surges. I had them out a second time (diteks weren't in place) and they found no trouble, but I think they are bringing the lines in on a different pair from the C.O.
Anyone have any insight? or Suggestions?
Thanks
Tylan
Last edited by tylan; 10/30/13 12:44 PM.
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