TTT, Thanks for advice!!
I defaulted my test system and did what you suggested and still have the same problem. Extension mailbox will not cover when CO call has been transferred by AA by dialing the extension number. I hear ring back on calling end, NO RING at extension that was dialed. Line light flashes once then goes solid. Then I get a VM greeting that says "your party is unavailable, to transfer to another extension press *8". Mailbox does answer if I Intercom the extension.
If I dial the *8 and select the extension again it works fine, Ext rings then forwards to the Ext. mailbox.
Also, if I put extensions under selector code and press selector code in AA it works fine.
Just will not work correctly if Ext number is dialed in AA.
Completed only the following ACS or station programming:
#206 GP7 L1 assigned
#506 Day L1, 0 rings
#310 Ext w/mailboxes assigned
#321 Ext + 3 rings
#505 GP7 Ext 78 & 79
#507 Always
Here is what I am trying to accomplish, very basic set up I would think.
AA answers all incoming CO calls in Day mode.
Would like customers to be able to dial extension numbers or use selector codes to be transferred to various extensions in system. If party does not answer I would like caller to be sent to each extensions individual mailbox.
Any suggestions would be MUCH appreciated!!
THANK YOU!!!
