I have a 7400 installation on a large campus with primarily Analog or single line phones. I have installed a CRM for caller ID however I only receive digits, no name. My digital handsets receive name because you set the order however analog stations do not allow you to manually set the order. Now I know I can manually enter the names by using CLI Conversion tables, however I know I'm getting name so there has to be a setting that allows that information to pass. Any ideas, the Bottle of your choice for anyone that can figure this out. The Card is a year old version of the 16MWSLI, my current CRM settings for DSP is to CID. My current software version is 4.6.