The customer had a very good spreadsheet with all the users and rooms, 800# routing, DID info etc... on it and all up to date, so that saved an enormous amount of time.
I spent about a day and a half on site and physically walked to every multi line phone and wrote down what lines appeared, rang, what hunt group, pickup group etc...
The UCE (Pc attendant and desktop service) will be new for them and will get deployed next week. I already have it up and running, but we wanted to give them time to get over the install before introducing it.
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Last edited by doghart; 02/25/14 02:43 PM.
