Hofman- By the first option do you mean a conditional "call forward" , meaning if no one answers?, or what I call a call forward, meaning that you cannot take the call because it is on call forward. The situation here is that the users, each of whom have their own extension, and are not in a group, need a bit more time to answer their phone, two rings is not enough.
Last edited by Sean Atkinson; 03/19/14 05:19 PM.
