I'm programming a DSX-40 using DSX System Administrator (v.3.33). Currently the phones are answered immediately by IntraMail and callers hear the auto-attendant (Thank you for calling ABC Co., Press 1, Press 2, etc.).

Client wants the phone to be answered live by the receptionist, and have the auto-attendant answer after 4 ~ 6 rings as a back-up.

I've looked under "System Timers", but can't find anything definitive. Am I sniffing the wrong tree?



D. Ocean
Miami, FL