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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
I agree with Brokeda...it sounds like a line issue.
1. What kind of lines? Are these copper analog lines or are they coming in through a T-1, or cable circuit then using an EMTA of some sort to give you the analog lines.
2. How far away are the lines d-marked from the Allworx. There is a "short loop" setting in the programming.
3. If you trouble shoot the lines---do all the lines act goofy or is it just certain lines.
4 When did this start? Was there something that changed at the time?
5. You mentioned volume. Make sure the phone handsets are set at no more than 3 or 4. The volume on the speaker and on the handsets go from minus 10 to zero to plus 10. Plus 6 or 7 are really over-modulating.
6. Is there a lot of ambient noise in your areas?
Last edited by JWRacedog; 04/25/14 11:02 PM.
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