I'm in sales/Tech and I was calling potentials and I was asked if it was possible to change the MOH or source. The contact has limited info about system setup, but she knows she has a Hosted CISCO. Here at the office we have a couple of VOIP systems and we at any time can upload music, but I wasn't sure if it was possible for Potential to change music or to even upload. The host has told customer that whats loaded is all that's available. Does anyone know if there's a link that I could forward to customer so they can upload and change music? Or is it a situation where the host is the only one that can do such a task. The customer is very frustrated.