atcomsystems.ca/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems Forwarding

Work Around?

Ok here is a way you can try if forwarding an ICM Call is something that is needed.
Forward the station that you want ICM calls to forward to a single line extension in the system in the call forwarding screen ICM Section. Leave the CO call section forwarded to a System Speed Dial number if you are using that to divert calls to an outside phone number. Then take that single line extension and cross connect it to a CO port in the system. Make that CO port ring another single line extension which you then can forward to a System Speed dial number in the CO section of the forwarding screen.
You can use the same System Speed dial number that you are using to forward the (original) extension to in the forwarding screen. I believe that should work but you’ll have to set it all up and see how much volume loss you get from all that.
Let us know if it works!