If you can get an old laptop that runs Window's XP Home or earlier, then it can communicate [Windows XP Pro, Windows 2000, Windows NT will not work].

Procomm and HyperTerminal or any of this software will not work, because the Sprint Protégé uses proprietary software. Also you did not state which voice mail system you are using.

If I read your post correctly, you are trying to communicate from your telephone system (unknown type) to the Sprint system's voice mail.

If this is correct then you really need a qualified on-site technician to assess the situation and program correctly the first time. This is not something that is easily handled for someone who has never been exposed to telephonic programming.


Dean
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