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Joined: Sep 2005
Posts: 38
Member
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OP
Member
Joined: Sep 2005
Posts: 38 |
I have a Partner acs R4.0 been installed for 8 years. 2-slot carrier, 206 card in slot 2. I'm at sta.10, another person makes a call on line 1 from another phone, then sta 10 grabs line 4, light is green no sound until it times out with ROH tone. I pick up the line and hang up. Customer says sometimes they can't hang up the line and all the lines will get hung up. I did a system reset, then a system default, no luck. Customer says someone else needs to be on a call to start this sequence and they can't hang up the lines until that call is terminated. Any ideas? Thanks
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