The 3813 (originally a TRIAD ip phone) is no longer supported by the XTS system. It is not listed under the station id codes in flash 50/51. I suggest you exchange it for a 7024 which will work fine.

If you have set the correct number of ip stations in flash 46 programming and set the new extension number to be a supported ip phone such as the 3824, the phone may come up but it will not function correctly.

Last edited by Derrick; 07/13/14 10:23 AM.

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