I am pretty sure we had both buttons on his phone.

If he turns off the headset button with the green light, his off hook selection is perfect on handset or speaker phone.

If he turns on the headset button so the green light is on, there is no off hook selection, he has to press a button.

He says off hook selection worked perfectly by having the green light headset button on and just picking up the GN9120 headset.

I can see Monday if both buttons are on the phone but I am very sure they are.

Thanks, Bracha

THE Bracha, old blond specialist in Rube Goldberg solutions.