Ok, I am pretty new to this type of phone system. I work in a church. We have the IX-12KTD-2 phone.

The red message light in the upper right corner is flashing, along with the green light at the top of the phone.

Years and years ago a lady named Mary worked here and her name is above that red flashing message button, which also has a page button by it.

Normally when someone has a message, it shows up on the bottom row of extensions - 203, 204, etc, not up there. I have no idea what that extension is... I went through 200, 201 etc and nothing worked.

When I press message/# it shows 217 on the lcd display, so I am thinking that is the extension, but I cannot get into the mailbox as I do not have a password.

I looked in the manual and did not see anything helpful.

Anyone know if that indeed is the extension number (seems logical,but assuming doesn't always pan out), and how to hear the message since I also don't know the password?

I also need to be able to close that mailbox or have it forward to mine.

Many thanks for any guidance.

Clara

Last edited by Clara; 07/28/14 11:53 AM.