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Joined: Sep 2004
Posts: 4,196 Likes: 2
Member
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Member
Joined: Sep 2004
Posts: 4,196 Likes: 2 |
Yep, we do the same as SBC does. If it's not the equipment then it's billable. And in fact states as such in the Maint Contract. That's only if we have to dispatch though, most of the switches can be remotely diagnosed to tell where the problem lies.
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