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Joined: Oct 2008
Posts: 298
Member
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OP
Member
Joined: Oct 2008
Posts: 298 |
Anyone know how to decode the error messages from CM EA0?
The code displayed is 140811095041010C
I know the first 12 characters are:
(20)14
August
11
09:50:41
The issue is the 010C. The Command manual shows the fault as "Firmware version un-matching between CPU blade and Line/Trunk blade"
The system has been installed for three years and running without any problems. It hiccupped this morning - according to what the customer described, the voicemail server shut down. Received "a fax tone" when calling voicemail. Of course everything was working find when I arrived on site.
The system is at R7 but slated for R9 upgrade next week.
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