An update to Hawksoft and Allworx Interact. The CMD shell function of Interact works well with Hawksoft. It allows a screen pop directly to the customer screen where the caller ID matches.
1) Make sure to set the home area code in Interact.
2) Enter the following command shell script
H:\haw\CMSSCREENPOP.EXE /PHONE:"%CALLNUM%" /LOGIN:username /PASSWORD:userspassword /LAUNCH is the script for a completely automated screen pop
H:\haw\CMSSCREENPOP.EXE /PHONE:"%CALLNUM%" /LOGIN:username /PASSWORD:userspassword is the script for a partially automated screen pop.

Last edited by aweaver; 08/12/14 09:12 AM.
ElectSys Tech LLC
Hosted Phone Systems Solutions Provider
Allworx, Sangoma, FreePBX
Telephone & computer systems in the Jefferson City, Columbia MO area.