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Joined: Feb 2006
Posts: 1,716
Member
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Member
Joined: Feb 2006
Posts: 1,716 |
Common problem. You need to do a little investigation first to solve the problem. When the system was working properly, what event happened that caused the problem you are experiencing? I just had one of our clients upgrade their Opera PMS from Win XP to Win 7. The VM stopped working. It turned out, after much debate and heated exchanges that the driver for their PMS to voice mail integration did not work with Win 7.
It's obvious, to me, that the PMS is not properly communicating with the Mitel to check in and out rooms. That is why some work and some don't but all the admin phones and VM do work. The admin phones do not check in or out, but all the room phones do.
Rcaman
Americom, Inc.
Where The Art And Science Of Communications Meet
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Visit Atcom to get started with your new business VoIP phone system ASAP
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