Originally Posted by brokeda
1. Select System Parameters and click on extension group tab.
2. Click on the ADD button above Group List No.
3. Enter 100 as group list number and select OK
4. Click on the ADD button above Extension No.
5. Add all extensions into this group 100
6. Select Mailbox Settings and click on add mailbox
7. Add mailbox 100 and assign extension 100 to this mailbox.
8. Select Class of Service and set options to maximum or appropriate for your application
9. Select Port/Trunk Service and Service Group No.1*
10. Select Custom Service Menu 1 as Incoming Service on All 4 modes (day-night-lunch-break)
11. Select Service Settings and click on Custom Service tab
12. Click and drag Day Control to the grid; you should have CS No. 1 (day control) window
13. Click and check all boxes (Sun ~ Sat, Holiday)
14. Double click on Assign Operation box and select Trf to Mbx (transfer to mailbox) option.
15. Enter mailbox number 100 as Value on (Sun ~ Sat, Holiday)
16. Click on OK when you are finished
Put a MSSG button for ext 100 on all phones to get Messg./


If I want the messages to go to an existing mailbox (101), can I just do steps 14-16? She is the receptionist and will act as the operator. Although, I couldn't find where to designate her as operator or know if I need to.