I hate to revive a thread from 2011 but Google searching kept leading me back to this topic. The problem is, no one actually said how to do it. Ironically the article listed here led me to this thread:
https://sundance-communications.com/forum/ubbthreads.php/topics/579359Unfortunately you will need a terminal emulator like Putty since Hyperterminal is no longer in existence for Windows 7.
There are two different manuals I found on connecting to the SVMi-20E card. The settings were as follows:
1. Set 'Bits per second' to 9,600
2. Set "Data Bits' to 8
3. Set "Parity" to None
4. Set "Stop Bits" to 1
5 Set "Flow Control" to None
The ones that worked for me were:
1. Set 'Bits per second' to 38,400
2. Set "Data Bits' to 8
3. Set "Parity" to None
4. Set "Stop Bits" to 1
5 Set "Flow Control" to None
6. Emulation type was ANSI
Once you get the screen interface you want to go to:
1: Open Block
2: EClass
3: Standard Template (may be different on yours)
4: Navigate to the 4th page with I believe CTRL-D
5: Outcall Authorizations
6: Set all to "N"
This blocks anyone coming in through voice mail and using the direct dial feature. This does not block transfers from within the company though. So if you transfer a phone call to an outside line, it will still transfer. It just will not do it through the voice mail system.
I hope this helps someone as it took us about 4 hours to connect and find the correct menu.
