It sounds like the System admin (Normally 301) has SET a Broadcast announcement to all mail boxes on the System.
Normally the message is retained for the time period SET by Sys.
Admin.

I would got into SYS Admin programming for the Intramail portion of the DSX and look for a Mailbox or brodcast announcement they have SET and cancel same. ok ?
Provideing that is what the customer desires.

You may read about Broadcasting Messages in the Intramail handbook which comes with the System.

Last edited by STS E; 10/27/14 09:28 PM.

-TJ-