[ SORRY ABOUT THE SUBJECT. THAT WAS FOR ANOTHER GROUP AND ANOTHER QUESTION. :-\ ]

Among our several toll-free numbers that ring to my office, one of them had a call that was billed at nearly 2.5 hours on the phone bill. We rang the caller and he said he only spoke for about 5 minutes.

Question: What's the most likely culprit as to how this call was billed for so long -- the caller didn't hang up? A telco switch? Our Samsung DCS KSU? Other? Thanks.

Tom

[This message has been edited by TomR (edited April 20, 2005).]