Thanks for the reply. By the way, it is the Inter-tel 5000 system.
No, I am using a hunt group, is there no other way to differentiate the calls? Most if not all of the programming features seem to be relative to the endpoint (i.e. ring type, dnd, etc.)
If there is no other way and I have to use a phantom, will I have to delete and re-add the mailbox again?
And is there supposed to be some sort of toggle for voicemail (now that this endpoint has 2 voicemail boxes associated with it?)

Carrie