2 things now:
1. Caller-id: having problems with the caller-id for both inbound and outbound.
Inbound: email from our client...
- still having issues with call display; more so than not 69} then number, 69itish Columbia Line 1, 69Drive then number?????
Outbound:
- everytime the receptionist calls me it shows the stn name "Reception" as the caller-id name?

I might be missing something on the programming why we are encountering these.

2. How do I activate an option from the CCR that would trigger the external loud speaker?...through the existing external paging speakers. I have programmed all phones to ring when the caller press "9" but not sure how to ring it through the loud speaker.

Thanks much.