I've set up Hunt Groups before and I've "RTFM'ed" thrice.
Here's the situation at my client's location (large residential condominium):
Two sets at the front desk (DN235 & DN241). 235 & 241 are the only members of HG741. CCR rings HG741 when residents push "1".
Client wants calls to roll-over to a back phone (DN309) in case there is no-one available at the front desk to answer.
I've tried setting up the Hunt Group to "overflow" to 309, which it does, however after two rings (plus the original four rings), you'll hear a recording that says "The Person You Are Calling Is Not Available". I've also tried CFNA to 309 from both sets, with the same result.
DN309 is set-up properly with a mailbox and if you call it directly from the outside, you hear the MB greeting after four rings.
Any ideas as to why the HG won't roll through to the MB of DN309??
