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Joined: Apr 2011
Posts: 200
Member
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OP
Member
Joined: Apr 2011
Posts: 200 |
Dear
We need to quote Samsung call centre application i checked on the WEB and it looks that we need OFFICESERV DATA VIEW application,they need reporting of the ext like abandoned call,busy time ,no. of calls in queue etc.
Second how to record the PRI line in Samsung OS series or for the normal Digital /analog lines
waiting for immediate advise
Thanks to the forum
Tariq
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