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Joined: Mar 2016
Posts: 3
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Joined: Mar 2016
Posts: 3 |
The battery failed on one of our IDS systems. It lost its VMS and VMI options. I contacted Mitel and received a program called Secure.exe and VMI-VMS.OPT file. It didn't come with instructions. Connecting, choosing restore, hitting send and choosing the file didn't work.
I logged on with level 10 access. I'm not sure what to try next.
Thanks
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Joined: Mar 2016
Posts: 3
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Posts: 3 |
It's an IDS 108, Eclipse 2.5.0
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Not sure never seen that file before.Can you send me the file so I can take a look?
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Joined: Mar 2016
Posts: 3
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Joined: Mar 2016
Posts: 3 |
That file is a 16 bit EXE. I had to run it in a VM running Win XP.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
not sure exactly what they sent you.There is a modem initialization file.I'll have to try it on an older windows version
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Loaded it up on an older PC running XP and ran it in a command prompt.It does load up.I have to wonder if it is meant to be loaded through a modem?That's how I would think that Executone /Mitel would have done it. There are a couple of guys on the board here who may be able to help you out.Look up jjmaly
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
all you have to do is Restore the VMI-VMS.OPT file. don't even need level 10...
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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