I want to disable internal voice announce for a particular station ID (104). I repeated the steps in this thread:

https://sundance-communications.com...true/Turn_off_on-hook_annouce#Post561910

...but people calling 104 can still hit "2" to go directly to the user's intercom.

204 FB 05= tone first
204 FB 09=enable
204 FB 10=enable
103 FB20= not checked
103 FB 38= not checked

I made the changes to 103 on a COS that is only assigned to station 104.

Does anyone have any advice on this? I feel like I'm missing something.

Equipment Type: CIX670 : B--U
Equipment Version: AR2.21 MH116.00