Since the problem is limited to voicemails, the problem is with the voicemail equipment or its connection to the processor.

You might consider the 5 module carrier. Maybe the connectors or traces in the carrier are corroded. A good cleaning of the contacts with a pencil eraser and WD-40 may work wonders. Clean the contacts on the processor too. Try another carrier if you have one. Or try putting the voicemail module in another slot. This will require reprogramming the ports.

The best solution is to put in the IPOffice Partner Edition. Why would you spend money replacing discontinued equipment with discontinued equipment when for about the same amount of money you could put in new and currently supported equipment?

For a cheap solution, consider yanking out the voicemail module and putting a plain old answering machine on extension 10 or 11.

Last edited by Butch Cassidy; 04/19/16 02:45 PM.

Vaya con Dios amigos!
Butch