Exactly. Besides, I have never seen one go bad. Do you still have the old ACS and messaging card? How about connecting it up back at your office and seeing how it works? Betcha it works fine.

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My goal is to fix the customer's problem because they are very upset about the message quality.

Awwww. Tell them you've done all you can and to call the cable company. It's not their system.

-Hal

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